Return & Refund Policy

At https://flavors4coffee.com, we want you to be completely satisfied with your purchases. If for any reason you are not satisfied, we offer a hassle-free refund and return policy outlined below:

  1. Eligibility:
    • To be eligible for a refund or return, the item must be unused, in its original condition, and returned within 30 days of purchase.
    • Some products may have specific eligibility criteria or exceptions, such as perishable goods, personalized items, or final sale items. Please check the product description for details.
  2. Initiating a Return:
    • To initiate a return, please contact our customer support team at [support@flavors4coffee.com] with your order number and reason for return. We will provide you with instructions on how to proceed.
    • Please ensure that the item is securely packaged to prevent damage during transit. We recommend using a trackable shipping service for your return.
  3. Refund Process:
    • Once we receive your returned item and inspect it for eligibility, we will process your refund within 3 business days.
    • Refunds will be issued to the original payment method used for the purchase, unless otherwise specified.
    • Please note that shipping costs are non-refundable, and any return shipping costs will be the responsibility of the customer unless the return is due to our error or a defective product.
  4. Exchanges:
    • If you received a defective or damaged item, or wrong item and you would like to exchange it, please contact us within 3 days of receiving your order to arrange for an exchange.
    • Exchanges are subject to product availability. If the desired item is not available, we will issue a refund or store credit as per your preference.
  5. Damaged or Incorrect Items:
    • In the rare event that you receive a damaged, defective, or incorrect item, please contact us immediately with photos of the product and packaging. We will work with you to resolve the issue promptly.
  6. Non-Receipt of Items:
    • If you have not received your order within the estimated delivery time, please contact our customer support team for assistance. We will investigate the matter and provide a resolution, which may include issuing a refund or reshipping the order.
  7. Cancellations:
    • Orders may be cancelled within 2 hours of purchase before they are processed and shipped. Once an order has been shipped, it cannot be cancelled. Please contact us as soon as possible if you wish to cancel your order.
  8. Policy Updates:
    • We reserve the right to update or modify our Refund & Return Policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our Refund & Return Policy, please contact our customer support team. We are here to assist you and ensure a smooth shopping experience with us.

Thank you for shopping at https://flavors4coffee.com!

Flavors4Coffee.com Team